At FRAGRANCEL.COM, we aim to provide fast, reliable, and secure delivery of your favourite luxury fragrances across Ireland and beyond. Please review our shipping and return policy below.
Domestic shipping (Ireland)All
- Orders within Ireland are processed within 1–2 business days.
- The estimated delivery time is 2–4 business days after dispatch.
- Shipping fees are calculated at checkout based on order size and destination.
- You will receive a confirmation email with tracking information once your order has been shipped.
International shipping policy
We are pleased to offer international shipping to many countries worldwide. Please note the following:
We are pleased to offer international shipping to many countries worldwide. Please note the following:
International shipping charges
Additional shipping fees will apply to orders shipped outside of our domestic region. These charges vary based on destination, weight, and shipping method selected at checkout.
Additional shipping fees will apply to orders shipped outside of our domestic region. These charges vary based on destination, weight, and shipping method selected at checkout.
Customs, duties, and taxes
Your order may be subject to import duties and taxes, which are imposed once a shipment reaches your country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.
Your order may be subject to import duties and taxes, which are imposed once a shipment reaches your country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.
Delivery time
International shipments may take longer to arrive, depending on your location and local customs processing times. The estimated delivery time will be provided at checkout, but please allow extra time during peak seasons or unforeseen delays.
International shipments may take longer to arrive, depending on your location and local customs processing times. The estimated delivery time will be provided at checkout, but please allow extra time during peak seasons or unforeseen delays.
Return policy
We strive to ensure that you are satisfied with your purchase. If you receive a product that is damaged, defective, or not as described, please contact us within 7 days of receiving your order at support@fragrancel.com.
To qualify for a return:
We strive to ensure that you are satisfied with your purchase. If you receive a product that is damaged, defective, or not as described, please contact us within 7 days of receiving your order at support@fragrancel.com.
To qualify for a return:
- The item must be unused, unopened, and in its original packaging.
- Proof of purchase is required.
- Items marked as final sale or used products are not eligible for return.
Return process
Please email us with your order number and a description of the issue. Once your return is approved, we will provide instructions for sending the item back.
Please email us with your order number and a description of the issue. Once your return is approved, we will provide instructions for sending the item back.
Refunds
After receiving and inspecting the returned item, we will notify you regarding the approval of your refund. If approved, the refund will be issued to your original method of payment. Please allow a few business days for processing.
After receiving and inspecting the returned item, we will notify you regarding the approval of your refund. If approved, the refund will be issued to your original method of payment. Please allow a few business days for processing.
Return shipping
Return shipping costs are the responsibility of the customer unless the product received was incorrect, damaged, or faulty.
Return shipping costs are the responsibility of the customer unless the product received was incorrect, damaged, or faulty.